Dyson DC25 Animal Ball-Technology Upright Vacuum Cleaner Immediately
Friday, October 2, 2009
by Ricky7
| Posted in
Best Dyson DC25 Animal,
Buy Dyson DC25 Animal,
Cheap Dyson DC25 Animal,
Discount Dyson DC25 Animal,
Dyson DC25 Animal Ball-Technology Upright Vacuum Cleaner,
Looking for Dyson DC25 Animal
Wow, my Dyson vacuum cleaner was sent and it was certainly a factory defect. The on button could not be push down at all. It was not damaged in transport as there was absolutely no damage to the box it was shipped in. I called Dyson immediately and asked what to do. I was given the option to ship it back to Amazon or take it to a vacuum repair shop. I asked the RUDE customer service rep, Latoya,if Dyson would pay for the shipping rate back to Amazon since this was a factory defective vacuum. She explained that it was not a factory defect and Dyson would not pay for my retun shipping fees. I asked on what basis she assumed that the defect was not factory related and she stated it wasn't and she knew it wasn't. Amazing how these companies immediately take no liability for anything nowadays. I asked to speak to her manager and believe it or not this RUDE man,Ray, also took no responsiblity for the factory defective vacuum.
He also would not pay for return shipping charges.
With little else to do I took it to an authorized vacuum dealer. After looking at the packaging and the way the vacuum sat in the box he agreed that it was not broken in transport but a factory defective vacuum. The customer service department at Dyson was to fax him a repair request but guess what!!!! They didn't, go figure. He did get the part faster than he usually gets parts and my vacuum was ready rather quickly.
I love my vacuum!!! I would recommend it to anyone. I can not believe how well it works. Too bad Dyson's customer service department doesn't work as well!!!!
Sincerely,
J. Tabar[
[ASIN:B0014E3GM0 Dyson DC25 Ball All-Floors Upright Vacuum Cleaner]]Get more detail about Dyson DC25 Animal Ball-Technology Upright Vacuum Cleaner.