Order Dyson DC25 Animal Ball-Technology Upright Vacuum Cleaner
Thursday, September 24, 2009
by Ricky7
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Save your money. I purchased this vacuum a month ago from Khols. Even though I didn't purchase it from Amazon, I bought it based on the recommendations from this site, so I felt it necessary to report back. So I bought it, assembled it, and used it 4 whole times and it BROKE! I don't know what happended. I called dyson and the rep had me take a couple things apart to look for anythig clogging the machine and there was nothing to be found. From what I can determine, something in the "ball" broke. When I turned it on, it made this sick sounding noise and then when I went to push it, it just locked up. I have an average sized home and I like to think I am very "gentle" with my tools, especially when they cost nearly $600.00. Anyways, the rep informed me that I can take it to a company in my area to have it seviced. I informed her that I wouldn't be doing that and that I was going to return it where I purchased it. Something this expensive shouldn't break after 4 uses! I didn't give up on Dyson, yet. I bought the DC 14 (no ball). It's not as easy to use ( a little heavier and a little harder to push), but so far it's working well and from what I can tell, cleanig just as effectively.Get more detail about Dyson DC25 Animal Ball-Technology Upright Vacuum Cleaner.